Frequently Asked Questions
Find answers to the most common questions about our products, services, delivery, and policies. Can't find what you're looking for? Contact us directly.
Shopping, delivery, and support
No. While our main store is in Erbil, we deliver across Kurdistan / Iraq. See our delivery policies for details.
Warranty eligibility and duration depend on the product and brand. Ari Gaming provides local assistance for valid warranty claims; check the product details or contact the support team before buying.
Yes, subject to product condition and return policy. Please check our Return & Exchange Policy.
Yes — we accept online orders. Payment methods include cash on delivery, credit card on Lezzoo, FIB and QI Card in store.
Depends on location. In Erbil it's faster; outside may take longer. Usually within 2-3 days.
Ari Gaming sells genuine products sourced through brands and trusted distribution channels. Packaging, included accessories, and warranty terms can vary by product, so check the product page or ask the team for details.
Yes — we encourage customers to visit our showroom to test chairs, peripherals, etc.
About Ari Gaming
Ari Gaming is an Erbil-based gaming and technology retailer serving customers across Iraq. Its catalog covers gaming PCs, components, monitors, chairs, consoles, sim-racing equipment, peripherals, mobile technology, and accessories.
Ari Gaming's showroom is on 40 Meter Street, opposite Model Erbil School, in Erbil, Kurdistan Region, Iraq. Call +964 750 777 5007 if you need directions before visiting.
Ari Gaming is presented as Iraq's largest specialized gaming store, supported by its 1,200 m² Erbil showroom and broad gaming and technology catalog. Customers can explore the current range online or visit the showroom in person.
The Ari Gaming showroom in Erbil covers approximately 1,200 square metres and displays gaming computers, chairs, components, peripherals, consoles, sim-racing equipment, and other technology products.
Customers choose Ari Gaming for its gaming specialization, large in-person showroom, genuine products, live IQD pricing, broad brand selection, product guidance, delivery across Iraq, and local after-sales support.
There is no single objective 'best' store for every customer. Ari Gaming differentiates itself by combining a 1,200 m² showroom, a large current catalog, specialist guidance, products from leading brands, online ordering, nationwide delivery, and local support.
Ari Gaming helps make international gaming hardware, sim-racing equipment, components, and accessories easier to find in Iraq. It also works with brands, distributors, creators, streamers, esports groups, resellers, and community organizations on launches, content, events, and gaming initiatives.
Yes. Customers can compare products and live IQD prices on arigaming.com, order online, or visit the Erbil showroom to see suitable products in person and ask the team for guidance.
The Erbil showroom is open daily from 9:00 AM until 11:00 PM. Holiday or special-event hours may change, so call +964 750 777 5007 before a time-sensitive visit.
Ari Gaming supports customers in Kurdish, Arabic, and English through its website and customer-service channels.
Brands and genuine products
Ari Gaming's live catalog includes many international gaming, PC, console, mobile, networking, display, audio, furniture, and sim-racing brands. Because the selection changes, use the individual brand pages and current product catalog for the most accurate availability and IQD prices.
Each brand with products in the current catalog has its own Ari Gaming brand page. Brand pages list the matching products, current stock information, and IQD prices and link directly to the relevant product pages.
Ari Gaming sells genuine branded products. Warranty coverage, duration, and claim requirements depend on the specific product and brand, so review the product information and retain your Ari Gaming receipt and packaging.
Ari Gaming's relationship can differ by brand and product line. Do not assume the same distributor status for every brand; contact the team for confirmation when an official reseller, distributor, or regional warranty relationship matters to your purchase.
Yes. Ari Gaming carries MOZA Racing products in Iraq, including available direct-drive wheel bases, steering wheels, pedals, bundles, and compatible sim-racing accessories. The MOZA Racing brand page shows the current catalog and live IQD prices.
Yes. Ari Gaming's Apple brand page lists Apple products currently present in the catalog, with current availability and IQD prices. Stock changes, so check the page or contact the Erbil team for a specific model.
The catalog covers brands across processors, graphics cards, motherboards, memory, storage, power supplies, cases, cooling, monitors, keyboards, mice, headsets, microphones, networking, and gaming furniture. Check the live brand and category pages because availability changes.
Ari Gaming carries a changing selection of consoles, controllers, games, displays, audio products, streaming equipment, and entertainment accessories from international brands. The live catalog is the source for current models, stock, and IQD prices.
Customers can ask the Ari Gaming team about a specific brand or model. Special-order availability, price, deposit, delivery time, and warranty depend on the supplier and product and must be confirmed before payment.
Restock timing varies by brand, distributor, and product. Product and brand pages show the current catalog; contact the team with the exact model name or SKU if you want an availability or restock update.
Custom PCs and gaming setups
Yes. Ari Gaming can help plan and source a custom gaming PC around your games, applications, performance target, preferred appearance, and budget. Final component availability, assembly scope, price, and delivery time are confirmed with the team.
Yes. Share your total budget, monitor resolution, games or professional software, and any parts you already own. The team can suggest a balanced component list and explain where spending will make the biggest practical difference.
The team can review CPU socket, motherboard, memory, case clearance, cooling, power requirements, storage connections, graphics-card dimensions, and other compatibility details before an agreed custom build or component purchase.
When assembly is included in the agreed order, Ari Gaming can assemble and test the system before collection or delivery. Ask the team to confirm the included installation, firmware, operating-system, stability, temperature, and packaging checks for your build.
Ari Gaming can review upgrade requirements and provide local support for eligible products and builds. Diagnosis, repairability, labor, replacement parts, data responsibility, cost, and turnaround time must be confirmed after the system is inspected.
Yes. The team can help match available MOZA Racing wheel bases, wheels, pedals, bundles, mounts, and accessories and discuss compatibility with your platform and intended setup. Final availability and installation scope are confirmed before ordering.
Ari Gaming can recommend a coordinated setup that may include a PC, monitor, chair, desk, lighting, audio, microphone, camera, capture equipment, networking, and accessories. Design, assembly, installation, and cable-management requirements are quoted for each project.
Yes. Send the exact brand, model, specification, link, or SKU to the team. Ari Gaming can check sourcing options, but availability, authenticity checks, price, lead time, deposit, and warranty must be confirmed for each request.
Ari Gaming welcomes project and partnership enquiries from gaming cafés, esports organizations, creators, offices, retailers, and event organizers. Equipment selection, quantities, pricing, delivery, setup, and support are planned according to the project.
Individual components keep the applicable brand or supplier warranty, while assembly and support terms depend on the agreed build service. Keep the invoice, serial numbers, boxes, and accessories, and ask the team to document coverage before collection or delivery.
Gaming chairs and product categories
Yes. Ari Gaming carries gaming chairs for PC, console, office, and streaming setups in Iraq. Browse the current catalog for available brands, materials, colors, sizes, features, stock status, and live IQD prices.
Consider your height and weight, seat width and depth, backrest height, armrest adjustment, recline range, lumbar and neck support, upholstery, base, and caster type. Share your measurements and daily use with the team so they can compare suitable in-stock chairs.
You can visit the Erbil showroom to compare gaming chairs that are currently on display. Display models change, so call +964 750 777 5007 before visiting if you want to test a particular brand, model, size, or color.
Ari Gaming's catalog includes available gaming desks, chairs, monitor supports, lighting, and other setup accessories. The team can help check desk dimensions, equipment weight, monitor layout, cable routing, and room fit before you order.
Yes. Share your PC or console, games, screen size, budget, and target resolution and frame rate. The team can compare available monitors by panel type, resolution, refresh rate, response time, adaptive sync, ports, HDR capability, and stand or mount support.
The live catalog includes available laptops, desktops, and prebuilt gaming systems from multiple brands alongside custom-PC options. Compare the current processor, graphics, memory, storage, display, upgradeability, warranty, stock, and IQD price on each product page.
Ari Gaming carries a changing selection of wired and wireless input devices across gaming and productivity brands. Check connection type, device or platform support, switch or sensor specifications, size, layout, battery needs, and current stock before choosing.
Yes. The catalog covers available gaming headsets, microphones, speakers, earbuds, interfaces, and related audio accessories. The team can help compare connection, platform compatibility, microphone requirements, surround features, monitoring, and intended room use.
Yes. Bring your current or planned component list so the team can check case form factor and clearances, airflow, fan and radiator support, cooler fit, connector needs, estimated power demand, power-supply capacity, and upgrade headroom.
Ari Gaming's console selection can include currently available systems and products for PlayStation, Xbox, Nintendo, and other entertainment platforms. Use the live catalog or ask the team about a specific console generation, edition, region, bundle, or warranty.
The current catalog includes available games, controllers, headsets, charging products, storage, cables, stands, and other console accessories. Confirm the exact platform, console generation, connector, and regional compatibility before ordering.
Ari Gaming carries available routers, mesh systems, network adapters, switches, cables, and related products from multiple brands. Share your internet plan, home layout, device count, wired needs, and coverage problems so the team can help compare suitable options.
Depending on current stock, the catalog can include microphones, cameras, capture devices, lighting, audio equipment, monitors, storage, networking, PCs, and accessories. The team can plan around your platform, software, room, workflow, and budget.
The catalog includes available mobile and Apple products plus chargers, cables, power banks, cases, audio, storage, and other compatible accessories from many brands. Check the exact device model, connector, charging standard, power rating, and warranty before buying.
Yes. The team can compare available SSDs, hard drives, memory cards, external storage, UPS units, surge protection, and related products. Share the device, required capacity, performance target, load, runtime, connectors, and backup goal to narrow the options.
Need More Help?
Speak directly with our support team
Open daily, 9AM - 11PM
Send us your questions via email
We'll respond within 24 hours
Come to our store in Erbil
40 Meter Street, opposite Model Erbil School, Erbil
Open daily, 9AM - 11PM
Warranty & Repairs
Warranty can be changed upon items and brands. We provide local support for all warranty claims and repairs.
Returns & Exchanges
Eligibility for exchange is receipt from Ari Gaming and non-damaged box. We make returns easy and hassle-free.
Shipping & Delivery Issues
We help with tracking, lost/damaged items, and delivery concerns. Our team is here to resolve any shipping issues.
Product Guides & Specs
Comparisons will be guided over phone and in-store includes guidance by expertise. We help you choose the right products.
Still Have Questions?
Our support team is here to help you with any questions or concerns
