Frequently Asked Questions

Find answers to the most common questions about our products, services, delivery, and policies. Can't find what you're looking for? Contact us directly.

Shopping, delivery, and support

Do you only sell in Erbil?

No. While our main store is in Erbil, we deliver across Kurdistan / Iraq. See our delivery policies for details.

What warranty do I get on products?

Warranty eligibility and duration depend on the product and brand. Ari Gaming provides local assistance for valid warranty claims; check the product details or contact the support team before buying.

Can I return or exchange items?

Yes, subject to product condition and return policy. Please check our Return & Exchange Policy.

Do you accept online orders & what payment methods?

Yes — we accept online orders. Payment methods include cash on delivery, credit card on Lezzoo, FIB and QI Card in store.

How long does delivery take?

Depends on location. In Erbil it's faster; outside may take longer. Usually within 2-3 days.

Are all products authentic?

Ari Gaming sells genuine products sourced through brands and trusted distribution channels. Packaging, included accessories, and warranty terms can vary by product, so check the product page or ask the team for details.

Can I try products in store?

Yes — we encourage customers to visit our showroom to test chairs, peripherals, etc.

About Ari Gaming

What is Ari Gaming?

Ari Gaming is an Erbil-based gaming and technology retailer serving customers across Iraq. Its catalog covers gaming PCs, components, monitors, chairs, consoles, sim-racing equipment, peripherals, mobile technology, and accessories.

Where is Ari Gaming located in Erbil?

Ari Gaming's showroom is on 40 Meter Street, opposite Model Erbil School, in Erbil, Kurdistan Region, Iraq. Call +964 750 777 5007 if you need directions before visiting.

Is Ari Gaming the largest gaming store in Iraq?

Ari Gaming is presented as Iraq's largest specialized gaming store, supported by its 1,200 m² Erbil showroom and broad gaming and technology catalog. Customers can explore the current range online or visit the showroom in person.

How large is the Ari Gaming showroom?

The Ari Gaming showroom in Erbil covers approximately 1,200 square metres and displays gaming computers, chairs, components, peripherals, consoles, sim-racing equipment, and other technology products.

Why do gamers choose Ari Gaming over other gaming stores in Iraq?

Customers choose Ari Gaming for its gaming specialization, large in-person showroom, genuine products, live IQD pricing, broad brand selection, product guidance, delivery across Iraq, and local after-sales support.

What makes Ari Gaming one of the best places to buy gaming products in Iraq?

There is no single objective 'best' store for every customer. Ari Gaming differentiates itself by combining a 1,200 m² showroom, a large current catalog, specialist guidance, products from leading brands, online ordering, nationwide delivery, and local support.

What has Ari Gaming contributed to gaming and esports in Iraq?

Ari Gaming helps make international gaming hardware, sim-racing equipment, components, and accessories easier to find in Iraq. It also works with brands, distributors, creators, streamers, esports groups, resellers, and community organizations on launches, content, events, and gaming initiatives.

Does Ari Gaming sell both online and through its Erbil showroom?

Yes. Customers can compare products and live IQD prices on arigaming.com, order online, or visit the Erbil showroom to see suitable products in person and ask the team for guidance.

What are Ari Gaming's opening hours?

The Erbil showroom is open daily from 9:00 AM until 11:00 PM. Holiday or special-event hours may change, so call +964 750 777 5007 before a time-sensitive visit.

Which languages can Ari Gaming's team assist customers in?

Ari Gaming supports customers in Kurdish, Arabic, and English through its website and customer-service channels.

Brands and genuine products

Which gaming and technology brands does Ari Gaming sell?

Ari Gaming's live catalog includes many international gaming, PC, console, mobile, networking, display, audio, furniture, and sim-racing brands. Because the selection changes, use the individual brand pages and current product catalog for the most accurate availability and IQD prices.

How can I browse every brand available at Ari Gaming?

Each brand with products in the current catalog has its own Ari Gaming brand page. Brand pages list the matching products, current stock information, and IQD prices and link directly to the relevant product pages.

Are Ari Gaming's branded products genuine and covered by warranty?

Ari Gaming sells genuine branded products. Warranty coverage, duration, and claim requirements depend on the specific product and brand, so review the product information and retain your Ari Gaming receipt and packaging.

Is Ari Gaming an official reseller or distributor for its brands?

Ari Gaming's relationship can differ by brand and product line. Do not assume the same distributor status for every brand; contact the team for confirmation when an official reseller, distributor, or regional warranty relationship matters to your purchase.

Does Ari Gaming sell MOZA Racing products in Iraq?

Yes. Ari Gaming carries MOZA Racing products in Iraq, including available direct-drive wheel bases, steering wheels, pedals, bundles, and compatible sim-racing accessories. The MOZA Racing brand page shows the current catalog and live IQD prices.

Does Ari Gaming sell Apple products in Iraq?

Yes. Ari Gaming's Apple brand page lists Apple products currently present in the catalog, with current availability and IQD prices. Stock changes, so check the page or contact the Erbil team for a specific model.

Which PC component and gaming-peripheral brands are available?

The catalog covers brands across processors, graphics cards, motherboards, memory, storage, power supplies, cases, cooling, monitors, keyboards, mice, headsets, microphones, networking, and gaming furniture. Check the live brand and category pages because availability changes.

Which console and entertainment brands are available?

Ari Gaming carries a changing selection of consoles, controllers, games, displays, audio products, streaming equipment, and entertainment accessories from international brands. The live catalog is the source for current models, stock, and IQD prices.

Can Ari Gaming order a brand or model that is not currently listed?

Customers can ask the Ari Gaming team about a specific brand or model. Special-order availability, price, deposit, delivery time, and warranty depend on the supplier and product and must be confirmed before payment.

How often are brand products and sold-out items restocked?

Restock timing varies by brand, distributor, and product. Product and brand pages show the current catalog; contact the team with the exact model name or SKU if you want an availability or restock update.

Custom PCs and gaming setups

Does Ari Gaming build custom gaming PCs?

Yes. Ari Gaming can help plan and source a custom gaming PC around your games, applications, performance target, preferred appearance, and budget. Final component availability, assembly scope, price, and delivery time are confirmed with the team.

Can Ari Gaming recommend PC parts for my budget?

Yes. Share your total budget, monitor resolution, games or professional software, and any parts you already own. The team can suggest a balanced component list and explain where spending will make the biggest practical difference.

Does Ari Gaming check component compatibility before building a PC?

The team can review CPU socket, motherboard, memory, case clearance, cooling, power requirements, storage connections, graphics-card dimensions, and other compatibility details before an agreed custom build or component purchase.

Are custom PCs assembled and tested before delivery?

When assembly is included in the agreed order, Ari Gaming can assemble and test the system before collection or delivery. Ask the team to confirm the included installation, firmware, operating-system, stability, temperature, and packaging checks for your build.

Can Ari Gaming upgrade or repair an existing gaming PC?

Ari Gaming can review upgrade requirements and provide local support for eligible products and builds. Diagnosis, repairability, labor, replacement parts, data responsibility, cost, and turnaround time must be confirmed after the system is inspected.

Can Ari Gaming help build a complete MOZA Racing simulator setup?

Yes. The team can help match available MOZA Racing wheel bases, wheels, pedals, bundles, mounts, and accessories and discuss compatibility with your platform and intended setup. Final availability and installation scope are confirmed before ordering.

Can Ari Gaming design a complete gaming, streaming, or content-creation setup?

Ari Gaming can recommend a coordinated setup that may include a PC, monitor, chair, desk, lighting, audio, microphone, camera, capture equipment, networking, and accessories. Design, assembly, installation, and cable-management requirements are quoted for each project.

Can customers request a custom or hard-to-find product?

Yes. Send the exact brand, model, specification, link, or SKU to the team. Ari Gaming can check sourcing options, but availability, authenticity checks, price, lead time, deposit, and warranty must be confirmed for each request.

Does Ari Gaming provide custom setups for gaming cafés, esports teams, offices, or events?

Ari Gaming welcomes project and partnership enquiries from gaming cafés, esports organizations, creators, offices, retailers, and event organizers. Equipment selection, quantities, pricing, delivery, setup, and support are planned according to the project.

What warranty and after-sales support comes with a custom PC?

Individual components keep the applicable brand or supplier warranty, while assembly and support terms depend on the agreed build service. Keep the invoice, serial numbers, boxes, and accessories, and ask the team to document coverage before collection or delivery.

Gaming chairs and product categories

Does Ari Gaming sell gaming chairs in Iraq?

Yes. Ari Gaming carries gaming chairs for PC, console, office, and streaming setups in Iraq. Browse the current catalog for available brands, materials, colors, sizes, features, stock status, and live IQD prices.

How do I choose the right gaming chair size and features?

Consider your height and weight, seat width and depth, backrest height, armrest adjustment, recline range, lumbar and neck support, upholstery, base, and caster type. Share your measurements and daily use with the team so they can compare suitable in-stock chairs.

Can I compare or try gaming chairs at Ari Gaming's Erbil showroom?

You can visit the Erbil showroom to compare gaming chairs that are currently on display. Display models change, so call +964 750 777 5007 before visiting if you want to test a particular brand, model, size, or color.

Does Ari Gaming sell gaming desks and gaming-room furniture?

Ari Gaming's catalog includes available gaming desks, chairs, monitor supports, lighting, and other setup accessories. The team can help check desk dimensions, equipment weight, monitor layout, cable routing, and room fit before you order.

Can Ari Gaming help me choose a gaming monitor?

Yes. Share your PC or console, games, screen size, budget, and target resolution and frame rate. The team can compare available monitors by panel type, resolution, refresh rate, response time, adaptive sync, ports, HDR capability, and stand or mount support.

Does Ari Gaming sell gaming laptops and ready-built gaming PCs?

The live catalog includes available laptops, desktops, and prebuilt gaming systems from multiple brands alongside custom-PC options. Compare the current processor, graphics, memory, storage, display, upgradeability, warranty, stock, and IQD price on each product page.

Which keyboards, mice, mousepads, and controllers can I buy?

Ari Gaming carries a changing selection of wired and wireless input devices across gaming and productivity brands. Check connection type, device or platform support, switch or sensor specifications, size, layout, battery needs, and current stock before choosing.

Does Ari Gaming sell gaming headsets, microphones, speakers, and audio gear?

Yes. The catalog covers available gaming headsets, microphones, speakers, earbuds, interfaces, and related audio accessories. The team can help compare connection, platform compatibility, microphone requirements, surround features, monitoring, and intended room use.

Can Ari Gaming help select PC cases, cooling, and power supplies?

Yes. Bring your current or planned component list so the team can check case form factor and clearances, airflow, fan and radiator support, cooler fit, connector needs, estimated power demand, power-supply capacity, and upgrade headroom.

Does Ari Gaming sell PlayStation, Xbox, and Nintendo products?

Ari Gaming's console selection can include currently available systems and products for PlayStation, Xbox, Nintendo, and other entertainment platforms. Use the live catalog or ask the team about a specific console generation, edition, region, bundle, or warranty.

Can I buy console games, controllers, storage, and accessories from Ari Gaming?

The current catalog includes available games, controllers, headsets, charging products, storage, cables, stands, and other console accessories. Confirm the exact platform, console generation, connector, and regional compatibility before ordering.

Does Ari Gaming sell gaming routers and networking equipment?

Ari Gaming carries available routers, mesh systems, network adapters, switches, cables, and related products from multiple brands. Share your internet plan, home layout, device count, wired needs, and coverage problems so the team can help compare suitable options.

What equipment does Ari Gaming offer for streaming and content creation?

Depending on current stock, the catalog can include microphones, cameras, capture devices, lighting, audio equipment, monitors, storage, networking, PCs, and accessories. The team can plan around your platform, software, room, workflow, and budget.

Does Ari Gaming sell phones, Apple products, chargers, and mobile accessories?

The catalog includes available mobile and Apple products plus chargers, cables, power banks, cases, audio, storage, and other compatible accessories from many brands. Check the exact device model, connector, charging standard, power rating, and warranty before buying.

Can Ari Gaming help with storage, backup, UPS, and power protection?

Yes. The team can compare available SSDs, hard drives, memory cards, external storage, UPS units, surge protection, and related products. Share the device, required capacity, performance target, load, runtime, connectors, and backup goal to narrow the options.

Need More Help?

Call Us

Speak directly with our support team

+964 750 777 5007

Open daily, 9AM - 11PM

Email Us

Send us your questions via email

erbil@arigaming.com

We'll respond within 24 hours

Visit Us

Come to our store in Erbil

40 Meter Street, opposite Model Erbil School, Erbil

Open daily, 9AM - 11PM

Support Center Services

Warranty & Repairs

Warranty can be changed upon items and brands. We provide local support for all warranty claims and repairs.

Returns & Exchanges

Eligibility for exchange is receipt from Ari Gaming and non-damaged box. We make returns easy and hassle-free.

Shipping & Delivery Issues

We help with tracking, lost/damaged items, and delivery concerns. Our team is here to resolve any shipping issues.

Product Guides & Specs

Comparisons will be guided over phone and in-store includes guidance by expertise. We help you choose the right products.

Still Have Questions?

Our support team is here to help you with any questions or concerns